Terms of service

Effective Date: August 29, 2025

These Terms of Service (“Terms”) are entered into by and between you (“customer,” “user,” or “client”) and Natural Beauty WNY, a sole proprietorship owned and operated by Kelly Kuechler. These Terms govern your use of our website, spa services, bookings, and SMS messaging program. By accessing our Site or services, you agree to comply with these Terms.

1. SMS Messaging Program Terms

Program Purpose: SMS messages include appointment confirmations, reminders, service updates, and direct support communications. Opt-in is required prior to receiving any messages.

Opt-Out: You may unsubscribe at any time by replying STOP. One confirmation message will be sent, after which no further messages will be delivered unless you opt-in again.

Help: Reply HELP for assistance, or contact [email protected] / (716) 913‑0975.

Costs: Standard carrier message and data rates may apply.

Disclaimer: Carriers bear no liability for delayed or undelivered messages.

Compliance: All messaging complies with TCPA, CTIA, and applicable U.S. laws.

2. Use of Website and Services

By using our website https://www.naturalbeautywny.com/ or scheduling spa treatments, you agree to:

Provide accurate information when booking services.

Not misuse the platform or interfere with others’ access.

Accept that updates to offerings, pricing, and services may occur.

3. Service Bookings & Cancellations

Appointment scheduling is subject to availability.

Cancellation or rescheduling may require notice (typically 24–48 hours). Failure to comply may result in fees consistent with spa policy.

Services are provided for personal wellness and skincare purposes, not as a substitute for medical treatment.

4. Intellectual Property

The website, logos, service descriptions, and all related content remain the property of Natural Beauty WNY / Kelly Kuechler. Reproduction, modification, or distribution without authorization is prohibited.

5. Privacy Policy:
For privacy-related inquiries, please refer to our Privacy Policy at https://kelly.servicelinepro.com/privacy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

6. Disclaimers & Limitation of Liability

Results of spa treatments vary by individual. We do not guarantee specific outcomes.

Services are not medical advice or treatment. Always consult a qualified physician for health conditions.

We are not liable for indirect, incidental, or consequential damages arising from use of our Site, services, or SMS messaging.

7. Third-Party Services

Transactions or bookings processed through third-party vendors (e.g., payment providers or scheduling systems) are subject to their policies. We are not responsible for third-party practices or failures.

8. Termination of Service

We may suspend or terminate your access to the website, booking system, or SMS program if you violate these Terms, misuse services, or engage in illegal conduct.

9. Governing Law

These Terms shall be governed in accordance with the laws of the State of New York, United States. Any disputes shall be resolved under the exclusive jurisdiction of the courts located in New York.

10. Contact Us

Natural Beauty WNY
Owner & Sole Proprietor: Kelly Kuechler
Addres: 5820 Main St. Ste 404, Williamsville, NY 14221
(716) 913‑0975
Email: [email protected]
Website: https://www.naturalbeautywny.com/